Cuéntame is the program that provides timely and effective responses to our neighbors’ concerns, worries and requests. The program allows us to understand and comprehensively approach the requests, complaints and claims that are made in our areas of operation, preventing conflict and strengthening long-term sustainable relationships.
We want to be the preferred neighbor and partner, based on a sustainable relationship of learning, exchange and mutual benefit with the local communities where we operate.
Learn more about our performance in our SPEED/ESG 2024 Report
